Refund Policy

We have a strict refunds policy for all orders. If your parcel hasn’t been delivered due to our error, or if we’ve sent you the wrong product by mistake, you are entitled to either a full refund or a return (see our returns policy below). We track all of our orders for your peace of mind. However, if your parcel gets lost or held up without reason, please inform us so we can resolve the issue. If you encounter any problems with your order, such as receiving an incorrect product, please use our “Contact Us” page.